Knowing how to price is one thing. Having the conversation is another.
This session is dedicated to the soft skills that make repricing stick. Dave and Tim will work through the specific language and approaches you need to handle pushback from clients, including the legacy underpricing conversations most firms have been avoiding.
You will leave with frameworks for common objection scenarios, language you can use with different client types, and the confidence to hold your position when clients resist a fee increase.
Bring your team. This one is worth watching together.
Presenters
David Boyar
General Manager, ChangeGPS
David joined ChangeGPS as GM of Growth and then CEO to drive the development of the industry after founding The Virtual CFO Association and co-hosting 'From the Trenches'—Australia's #2 iTunes business podcast. David's one of the youngest Fellow Chartered Accountants in Australia. He loves using accounting to help Aussie mums and dads so much that he did a TedX talk on it.
Timothy Munro
Founder & Executive Director, ChangeGPS
Tim founded ChangeGPS after founding the award-winning accounting firm Change Accountants & Advisors. Tim is a former Director and Queensland President of the Institute of Public Accountants. He lives and breathes his professional passion for accounting. At ChangeGPS Tim fuels the vision for a better accounting industry using technology and best practice. Outside work, Tim’s a parent, drummer, and cricket-player.